Contact Us

Global Support, Local Presence:
With our headquarters in Hokkaido, Japan, and regional offices across the United States and Europe, we are perfectly positioned to provide you with prompt and personalized service.

The Best Way to Reach Us:
For the quickest response to inquiries about orders, products, or warranty support, please email our global customer care team at: tomzxw@outlook.com

We are committed to responding to all inquiries within 24 business hours.

Your dedicated team is ready to:

• Answer questions about our ergonomic chairs and their features.

• Assist with order tracking and shipping information.

• Provide support with assembly guides and product care.

• Process returns and exchanges under our 90-day guarantee.

• Address any concerns to ensure your complete satisfaction.

We Are At Your Service.
Thank you for choosing Kinma. We value your trust and look forward to supporting you on your journey to unparalleled comfort.